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Please disregard the letter from SilverScript in your September Explanation of Benefits. Your prescription drug plan has not changed, and you’ll continue to receive the same coverage as in the past.

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Frequently Asked Questions

  • If you already have a Con Edison online account, you can use the same email address and password to register for Retiree Self-Service. You’ll need your employee ID and last net paycheck amount to verify your identity.
  • Log in to Retiree Self-Service. To access your information, you’ll need to complete the one-time registration process. If you already have a Con Edison online account, you can use the same email address and password to register for Retiree Self-Service. You’ll need your employee ID and last net payment to verify your identity.

  • Log in to Retiree Self-Service. To access your information, you’ll need to complete the one-time registration process. If you already have a Con Edison online account, you can use the same email address and password to register for Retiree Self-Service. You’ll need your employee ID and last net payment to verify your identity.

  • Contact Employee Benefits at 1-800-582-5056 with a date and time when you can come to 4 Irving Place to pick up a new card. If you can’t pick up your card in person, please mail a passport picture in which you are facing front to Employee Benefits, 4 Irving Place, Room 1500-S, New York, NY 10003, with a note requesting a new card. Please include your mailing address, and we’ll send your new card there.

  • Call MetLife, Basic Insurance, at 1-800-486-3240 or Group Universal Life Insurance (GUL), at 1-800-523-2894.
  • Call MetLife at 1-800-486-3240.