Frequently Asked Questions

  • If you already have a Con Edison online account, you can use the same email address and password to register for Retiree Self-Service. You’ll need your employee ID and last net paycheck amount to verify your identity.
  • Log in to Retiree Self-Service. To access your information, you’ll need to complete the one-time registration process. If you already have a Con Edison online account, you can use the same email address and password to register for Retiree Self-Service. You’ll need your employee ID and last net payment to verify your identity.

  • Log in to Retiree Self-Service. To access your information, you’ll need to complete the one-time registration process. If you already have a Con Edison online account, you can use the same email address and password to register for Retiree Self-Service. You’ll need your employee ID and last net payment to verify your identity.

  • Contact Employee Benefits at 1-800-582-5056 with a date and time when you can come to 4 Irving Place to pick up a new card. If you can’t pick up your card in person, please mail a passport picture in which you are facing front to Employee Benefits, 4 Irving Place, Room 1500-S, New York, NY 10003, with a note requesting a new card. Please include your mailing address, and we’ll send your new card there.

  • Call MetLife, Basic Insurance, at 1-800-486-3240 or Group Universal Life Insurance (GUL), at 1-800-523-2894.
  • Call MetLife at 1-800-486-3240.